Now You're Talking One characteristic of healthy relationships is effective communication. However, communication breakdowns are often left undetected until conflicts arise. Because it's often hard to understand the root causes of conflict, this booklet focuses on how life experiences shape communication patterns and personal conflict style. Please enter your name and email address below so we can send you a password to download the booklet. Name EmailOrder the PDF Booklet If you would like a printed version sent to you, click here to order the printed version with your name and postal address details.